Bristol ParkAnFly Reviews

Please valet the mini bus, it was filthy!

Parking the car early in the morning was ok as was going into the office to hand in the keys. Waiting in the car park for the driver to assess how many people he was taking was a bit of a chore though and the state of the transport left much to be desired, light coloured trousers had a black oily stain from the seat, but only noticed in the airport. Getting back was easy enough but againthe standard of transport was low quality, poor state of interior and I work for a large bus company so I do know that youo can keep buses clean & tidy if you care enough.

we had to wait 40 min before we have been picked up at the airport on our return

Easy enough process parking etc. The experience was let down by having to wait in the cold for half an hour at midnight to be picked up and then fighting for a space on the mini bus.

the staff tried to be as helpfull as they could but the place is so badly organised that when i got there i couldn't park. i finaly just left the car near the entrance and gave them the keys. when i got to the office they had lost 2 peoples car keys and nobody could get in or out, in fact i took 55mins from the time i arrived until i was taken to the airport. when i park the car i made a note of the mileage and upon my return i found that the car had be used in my absence!!! there were 8 miles more on the clock than from when i left it there???

receptionist was rather cold waited 45 mins at bristol airport on return after phoning Cheap but service not what I expected

I have no complaints with the return element of my journey, but actually getting to the airport, considering I was running late was extremely annoying. My sense of urgency was clearly not shared. On arrival, no one was in the office to greet me. The man who did eventually turn-up, offered no apology and looked at me with daggers when I politely gave me my booking sheet - to save time. Then I was told to wait in my car for 5 minutes, as one of the vans needed fuel. Surely there is a better way or organising refuelling? Then after more like 12 minutes a lady returned with the van casually walking back to the office with milk. I asked her to hurry, to which she got into a discussion in the office for a further 3 minutes. All seemed so unnecessary and time consuming. I need some reassurances that you share my sense of urgency when getting to the airport, if I am to use your services again.

Too far away from Airport in comparision to others I have used.

Took 40 mins to be collected from airport

Outward journey was great, but on our return the bus left without us (my small son needed the toilet) and we had to wait for half an hour in the freezing cold with a very unhelpful person at the end of the phone. The car was in a dark corner of the yard, with no lights at all, making it almost impossible to get the key in the door lock, let alone strap two little boys into their seats. The place was very poorly signposted, both to find in the first place and to navigate our way out of. We chose this one because it was the lowest price, and it really does go to show that you get what you pay for.